How DANA And QRIS Records Are Used
Our Privacy Policy covers the details you provide during account opening, including your phone number, verification response and login activity. It also covers transaction references connected with DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, so we can match a wallet status to the
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correct account and investigate a disputed entry. We may record browser type, device signals, session time and pages visited to protect account access and keep the privacy request process traceable. Support messages and attached receipts are used to answer your question, not to create unrelated account
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material. We retain records for the period needed for the stated purpose or a legal requirement, then remove or separate them where practical. Access to our services depends on local law, and the policy applies where local law permits.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.